Privacy Policy | Web Media Solutions

This Privacy Policy describes how Web Media Solutions and its affiliates (collectively "Web Media Solutions", "we", "our", or "us") collect, use, share, protect, or otherwise process your personal data through our website https://www.wemediasolutions.com (hereinafter referred to as the "Platform").

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any products or services under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, our Terms of Use, and the applicable service-specific terms. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect your personal data when you:

Register on our Platform.
Use our services.
Interact with us during the course of your use of the Platform.

Information collected may include, but is not limited to:

Name, date of birth, address, contact number, email ID.
Identity or address proof.
Bank account details, credit/debit card details, or other payment instrument information.
Biometric data (with consent, where applicable).
Behavioral and device information.
Information related to transactions on the Platform.

We may also collect and analyze usage behavior on the Platform. In some cases, third-party platforms you interact with through our services may collect personal data, and you will be subject to their privacy policies.

Usage of Information

We use your data to:

Provide and improve our services.
Process transactions and facilitate order fulfillment.
Improve customer experience and resolve disputes.
Prevent fraud and abuse.
Send updates, offers, and promotional content.
Conduct research, surveys, and analytics.
Comply with applicable laws.

You may opt-out of marketing communications at any time.

Sharing of Information

We may share your data with:

Our corporate affiliates and group companies.
Third-party service providers, partners, or logistics entities.
Law enforcement agencies or government bodies (as required by law).
Other third parties with your consent or where necessary to deliver services.

Security Precautions

We follow industry-standard practices and procedures to protect your personal data from unauthorized access, misuse, or loss. However, internet transmissions are not fully secure, and you acknowledge the inherent risks.

You are responsible for maintaining the confidentiality of your account information and password.

Data Deletion and Retention

You may delete your account through your profile or by contacting us. If there are any pending issues (such as unresolved disputes or services), we may delay or deny deletion until those are resolved.

We retain your data only for as long as necessary for the purpose for which it was collected or as required under applicable laws. We may anonymize and retain data for analytics even after account deletion.

Your Rights

You may access, update, and correct your personal data through the Platform. For additional rights or requests, please contact our Support.

Consent

By using our Platform and providing your data, you consent to its collection, processing, and sharing as described in this Privacy Policy. If you provide personal data of others, you confirm that you have their consent to do so.

You may withdraw your consent by contacting our support person.

Changes to the Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Significant changes will be notified as per applicable law.